There are so many versions of Office 365 that it is easy to end up paying too much. Many of a smaller businesses don’t use all of the features that come with Office 365 such as Exchange, OneDrive, SharePoint, Skype for Business and Business Teams. So are you paying the right subscription for your business?
Recently we have had a couple of companies contact us with their Microsoft email addresses compromised. In one case the passwords that the person had used was a weak – just a simple 7 letter word. So we are recommending that customers ensure that they use strong passwords.
Email is now the most important part of most businesses IT. Take away someones access to files and folders and they may moan a little. Take away access to their emails and they will be seriously unhappy. Communication is vital to modern businesses and email is now the most popular form of communication for most small businesses. Yet it is often given less housekeeping attention than the company printer. So August is the month to change this – the month to do some email housekeeping.
Most providers allow you to add email addresses to a mailbox for free. This is really useful if someone leaves the business. It means you can quickly and easily forward email from these accounts onto you.
It often feels that it is not possible to get access to anything these days without giving your email address. Consequently, businesses often create additional and temporary accounts for very specific purposes. Such as a temporary email to communicate with a specific supplier or business, another account for a consultant or work experience person that was only with the business for a few weeks, a gmail account for Google+ are just a few examples… Once set up these accounts may be used only sporadically, so it is easy for you to forget them completely. So March is the month for checking for lapsed email accounts.
Email management is straightforward for a home user but as businesses grow it can become more and more complex. So I thought it might be useful to summarise the ‘normal’ route of a growing business. Please note this is a guideline only – many businesses do not follow this route for a variety of reasons.
We have noticed that some customers have love/hate relationships with their Inbox. Some tell us that the constant stream of emails is one of the biggest causes of stress. This is being made worse by Smartphones, which mean that customers have no escape from e-mails at home or when on holiday. So, in the hope that it may help, here are some tips to help you manage your emails. Tips that might make life a little less pressured.