The Client

C K Chemicals 

Specialising in industrial cleaning solutions, C K Chemicals manufactures and supplies an extensive range of industrial chemical products.

This business first contacted us when they had a problem with a laptop computer not connecting to the network. As a result, we have been helping them resolve computer issues ever since. 

Number of Computers

4 computers

Type of Network

Microsoft Windows Server, cabled

Location

Hadleigh, Suffolk

How We Help: Ad hoc Support

C K Chemicals are one of our customers who are happy to sort out little day to day computer issues themselves. However, when they have a technical challenge they can’t resolve, they phone us. Since 2014 we have been helping with:
 
  • Assist with managing, upgrading and administrating the server
  • Administration of Microsoft Exchange
  • Managing GFI MailEssentials antispam software
  • Assisting with resolving issues with the specialist printing and software used in the Chemical industry
  • Also assist with general computer queries as required, upgrading computers, hardware issue

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